If we built it, we back it. This covers the critical elements that keep you safe and dry in deep terrain. If our workmanship causes a failure under regular operational conditions, we pull it into a certified shop and pay for the complete correction.
A handshake must mean something. Take your new rig out, load it up, and run it on real roads for up to ninety days. If you find the setup does not match your specific lifestyle or vehicular requirements, you can coordinate a return to our facility.
You do not file automated support tickets. You call our direct facility lines. You will instantly speak with a technical service specialist at our primary shop yard.
Provide baseline data, structural descriptions, or straightforward digital details of the component anomaly. We review internally within 24 operational hours.
Depending on geographic proximity, we either clear the rig for immediate movement back to Bend, Oregon, or dispatch authorized repair parameters directly to a regional partner depot.
All component corrections are physically re-inspected to cross our structural threshold. Your warranty timeline parameters lock back in seamlessly.
Yes. The warranty follows the vehicle identification sequence, not the name on the receipt. Simply notify our service desk when ownership shifts, and the remaining timeline transfers fully.
Exclusions are restricted to conventional wear items like internal lighting bulbs, cosmetic finish scuffs from trail branch impacts, or clear component neglect and vehicular accidents.
Rigs must be routed directly back to our regional integration depots or primary plant grounds. Transport logistics fees incurred during a return run are managed by the asset holder.
Modifying structural points or drilling directly into core composite panels can isolate your protection scope. Talk to our technical crew before installing aftermarket heavy hardware.
We believe in absolute transparency. Contact our support desk directly, and we will dispatch a full, legally binding printed copy of our warranty framework straight to your mailbox.